Global Cybersecurity Leader Scales Consistent Messaging Across Regions with Yoodli AI Roleplays

TL;DR:

A global cybersecurity company replaced its outdated training platform with Yoodli AI Roleplays, launching a scalable sales enablement program that empowered reps to master messaging for new product features and complex exposure-risk conversations. Sellers practiced asynchronously, managers were freed from grading and manual coaching, and leaders used Yoodli to prep high-stakes SKO sessions. The result: stronger adoption, greater message consistency, and faster rep readiness across geographies.

Background

A multinational cybersecurity provider with ~6,000 employees and headquarters in Tel Aviv faced growing challenges in training its global salesforce. With new product features launching frequently and messaging becoming more technical and nuanced, the company needed a scalable way to ensure every seller could confidently and consistently communicate platform capabilities and risk mitigation strategies.

Their legacy tool could not keep up. Coaching was inconsistent, roleplays were hard to scale, and the enablement team was overextended trying to manually support readiness across regions. The company sought a new approach—something flexible, adaptive, and built for modern, asynchronous learning.

Solution

The company adopted Yoodli to deliver AI-powered roleplays that mimicked real-world customer conversations across multiple personas. Their goals were to:

• Improve accuracy and consistency in how reps articulated product features
• Reduce the time and labor burden of manual coaching
• Provide reps with opportunities to practice anytime, anywhere
• Enable dynamic simulations for technical and exposure-risk dialogues
• Support leadership teams in preparing for major events like SKO

Key capabilities leveraged included:

• Asynchronous Practice – Reps practiced at their own pace with structured, automated feedback
• Multi-Persona Roleplays – Simulated real stakeholder conversations across varied customer profiles
• Live Use at SKO – Sellers rotated through live roleplay stations, and leaders used Yoodli to rehearse keynote content
• On-Demand Updates – Content was refreshed quickly to align with evolving product messaging

Strategic Impact

The rollout of Yoodli had significant impact across functions:

• Consistent Messaging: Reps across regions began delivering more aligned, accurate platform narratives
• Scalable Enablement: Training programs were launched globally without timezone or scheduling constraints
• Leadership Adoption: Executives used the tool to refine presentations and drive alignment at major events
• Reinforced Learning: Sellers could revisit roleplays to build fluency and confidence before going live with customers

Impact Metrics 

• Active sellers completed 7,800+ practice sessions, averaging 40+ sessions per user, showing the platform became part of ongoing readiness, not a one-time training.
• Sellers improved by an average of 10% from first to most recent attempt, with repeat-practiced goals improving by nearly 15%.
• Asynchronous & global practice replaced an estimated 4,000 hours of live coaching and peer roleplay, reducing manager burden while maintaining performance gains.

What’s Next

Following successful adoption in sales, the company is expanding Yoodli into:

• HR and Leadership Development – Roleplays for manager training and internal communication
• Product Launch Readiness – Embedding roleplay simulations into every release enablement program
• Technical Certifications – Using structured roleplays to prepare technical sellers for advanced conversations and exams

Want to drive the same kind of messaging consistency and faster rep readiness across regions? Connect with our team to see the exact roleplays and workflows used in this program—and get a demo tailored to your next launch or SKO.