Hyperbound AI: Benefits, Drawbacks, and Use Cases

Hyperbound — an AI-based sales roleplay platform — harnesses the power of artificial intelligence to boost sales performance. 

In our comprehensive guide, we’ll discuss everything you need to know about this sales solution, including what it is, how it works, its best use cases, the pros and cons of using this tool, and an alternative for users looking for more realistic roleplay offerings. 

What Is Hyperbound AI?

Hyperbound AI is a platform that emphasizes go-to-market team alignment through AI-driven sales coaching. It was created to better train up-and-coming sales reps with roleplays generated by artificial intelligence.

In a nutshell, this tool converts a company’s ideal customer profile (ICP) descriptions into an interactive AI-generated buyer for reps to practice with.

How does Hyperbound work?

Hyperbound works by using an AI engine to streamline sales team training and onboarding. By leveraging AI, Hyperbound allows customers the chance to practice their existing skills with an AI-generated bot, among other use cases. 

Who uses Hyperbound AI?

Hyperbound is used by thousands of reps from a host of various companies and industries. For example, some of the top brands that use this tool include: 

• Cognism
• Journey
• Jarrett
• CourseCareers
• Agora
• Alchemist

Hyperbound Use Cases and Solutions

As a sales enablement tool, Hyperbound provides users with a handful of worthwhile solutions and use cases, from hiring candidate screening to sales training. Here are the main use cases and solutions to think about when considering Hyperbound.

Onboarding and certifications

One of Hyperbound’s best use cases is its onboarding and certification capabilities. Specifically, this platform gives GTM teams the opportunity to leverage customized onboarding plans to get reps up to speed and feeling confident. The end goal with this use case is to decrease ramp time across the board with personalization. 

Sales call practice and training 

Perhaps Hyperbound’s most common use case is sales call practice and training. The platform offers sales reps the ability to better prepare for important meetings and calls through AI-driven sales training. Reps can build their own bots and practice in a risk-free environment without risking losing a client. 

Not only that, but they can work on beating the forgetting curve with repetition and dedicated practice. 

Knowledge gap assessments

Hyperbound also offers knowledge gap assessments to identify weak points or areas for improvement for teams. Sales leaders can run knowledge gap assessments as often as needed to create custom training plans in just a few minutes. Plus, its AI-based scorecard gives leaders an idea of where they are and where they need to be.

Product launch retraining and everboarding

A common challenge for some sales reps is adjusting to new product or service features when they’re added. To mitigate this, Hyperbound’s product launch retraining and everboarding ensures reps know their talk tracks through and through. On top of that, with such a competitive sales landscape, it’s a good idea to make sure your team members are ready and up-to-speed on their product. 

Hiring candidate screening

Salespeople can also use Hyperbound for hiring candidate screening. For example, sales leaders can use this tool to send “take home” roleplay assignments to candidates to get a better idea of their skills and capabilities. The candidate’s performance can easily be scored with an AI scorecard, which can give companies a clearer picture of their hiring pool and its potential. 

3 Pros of Hyperbound AI

There’s no question that Hyperbound is a useful app with tons of valuable use cases. But what do users like most about it? Here are the top three advantages of using Hyperbound AI for modern sales training and enablement.

1. It’s easy to use.

Arguably the best thing about Hyperbound is that it’s easy to use. Folks who currently use Hyperbound say the interface is intuitive and easy to understand for both users and administrators. It’s very straightforward, even if you’ve never worked with the platform before. 

Users also report that Hyperbound frequently releases updates to improve the app and that the support team is committed to ensuring the platform works as intended. 

2. The conversations are realistic.

Another huge advantage of using Hyperbound is how realistic the conversations are. People who use Hyperbound say they enjoy the different personas offered and that it also combats the unconscious bias reps might face with a real human sales coach. 

Users report feeling more confident because they’re able to practice and pick up new skills and sales methodologies. 

3. Great for independent use.

Hyperbound is also a great tool for independent use, meaning folks can use the tool continuously without needing someone else to check in or intervene since the conversation partner is completely AI generated. With instructor-led trainings, sales teams usually have a limited time with the coach to practice and hone in on their skills. The beauty of this app is that reps can practice anywhere — at home, in the office, or on the go — by themselves. 

This also allows people to practice, work, and improve on their own time. 

3 Disadvantages of Hyperbound

Of course, there are a few drawbacks worth mentioning. Like any other tool, there are always things that can be improved upon. Here are a few disadvantages of Hyperbound that users have cited during their time using the tool. 

Initial setup time 

Even though Hyperbound is easy to use, the initial setup can be an investment in and of itself, specifically when it comes to setting up the bots. Folks who use this app have described the initial setup as “daunting” and “frustrating.” The setup requires not only time but also creativity on the side of the user to create the bots. Sales leaders suggest people interested in using Hyperbound buckle up for that initial startup and come to terms with the time it takes to get acclimated.

Although the bots are one of the best things about Hyperbound, it’s also a disadvantage in that users report it can take some time to set up. Still, users say that once you get past the initial setup, it’s smooth sailing. 

Lack of global dashboard and analytics

Another specific drawback to Hyperbound is that it doesn’t offer a global dashboard or analytics, which can be problematic for large companies or other users looking for that capability. Still, folks have voiced that Hyperbound is responsive to criticism and have expressed their hopes that the creators of this app might add a similar capability. 

Other Hyperbound disadvantages mentioned by users

There are a few other drawbacks to Hyperbound mentioned by users that are worth knowing about. For example, existing users of this tool have cited things like:

• An occasional lag on calls that require users to restart
• A lack of intuition with regard to the AI bot’s ability to hold a conversation 
• Some bugs with the audio recognition capability

Overall though, people who use Hyperbound stress that the team is always willing to listen and respond to user concerns and requests. 

The Best Hyperbound Alternative: Yoodli

In terms of Hyperbound alternatives, one of the best options is Yoodli, a virtual sales coach that leverages AI.

Like Hyperbound, Yoodli taps into generative artificial intelligence to offer folks simulated, intelligent conversation practice through sales roleplays. This allows brands to increase seller attainment while also decreasing ramp across the board, and big-name organizations like Korn Ferry, Dale Carnegie, and Google have already seen these results.

Yoodli’s capabilities are similar to Hyperbound in a few ways. For example, it’s an easy-to-use platform with realistic sales roleplays. However, it goes beyond Hyperbound’s offerings by providing top-notch sales training and coaching, complete with actionable feedback based on a sales rep’s performance. Reps can practice in real-world environments like customer discovery calls or cold calls to get a feel for how their skills match up to a buyer’s objections, for example. The back-and-forth banter between a sales rep and the customer personas Yoodli takes on resembles any other typical sales conversation. 

It also stands out from Hyperbound with its admin personalization capabilities. Specifically, Yoodli gives orgs the opportunity to customize Yoodli as their own. This allows folks to use it for their own use cases, from pitch coaching to manager training and beyond.

Not only that, but Yoodli offers enterprise-grade privacy, including SOC 2 Type 2, GDPR, and more. 

But you don’t have to take our word for it. The results of this recent case study from Google Cloud speak for themselves. Google was able to get over 15,000 sales reps trained and up to speed based on Google’s own methodology. Because it was such a success, Google expanded its use of Yoodli to other internal programs, too. 

Plus, you can get started for free. Explore how you and your team can use Yoodli at https://yoodli.ai/.

The Bottom Line

Hyperbound is a top-rated sales enablement solution that helps sales teams get where they need to be. That being said, for folks looking for more realistic, human-like sales roleplays, Yoodli takes the cake, especially when it comes to at-scale sales training and implementation. Boosting revenue growth, sales efficiency, and team productivity has never been easier or more straightforward than it is with Yoodli. 

Sources

• Hyperbound: “Solutions.”
• G2: “Hyperbound Pros and Cons.”